Frequently Asked Questions

What services do funeral directors perform?

A funeral director is much more than someone who oversees a service — they are a compassionate guide who supports families through one of the hardest experiences of their lives. From the moment of a loved one's passing, the funeral director coordinates every detail so that families can focus on what matters most: being together and beginning to heal.

Some of the key responsibilities of a funeral director include:

  • Transferring the deceased from the place of death into our care

  • Professional preparation of the deceased, including embalming, casketing, and cosmetology

  • Meeting with the family to plan and personalize the funeral or memorial service

  • Filing all required certificates, permits, and legal documents

  • Obtaining certified copies of the death certificate

  • Coordinating with cemeteries, crematories, and other final disposition providers

  • Writing and publishing the obituary

  • Arranging clergy, music, flowers, transportation, pallbearers, and any military or fraternal honors

  • Directing the funeral service and procession

  • Assisting the family with death-related benefits and claims, including Social Security, VA benefits, and grief support resources

Why are funerals so expensive?

A funeral brings together many individual services, each of which carries its own cost. In addition to a basic services fee, costs may include the transfer of your loved one into our care, embalming and preparation, use of our facilities for viewings and services, transportation, printed memorial materials, a casket, a burial vault or grave liner, and cemetery plot fees. We are always happy to walk you through our pricing transparently so you can make the choices that are right for your family and your budget.

What is the purpose of a funeral?

A funeral or memorial service is an opportunity to pause, gather, and honor a life well lived. It creates a meaningful space where family and friends can openly express their grief, share memories, and draw comfort and strength from one another. Whether intimate or large, simple or elaborate, a funeral gives those left behind permission to mourn — and to begin healing together.

What are the different types of funeral services?

There are four main types of services to consider: the traditional funeral service, the memorial service, the committal service, and the affirmation or celebration of life service. Each offers a different way to honor your loved one, and our team is here to help you find the right fit for your family.

Can I still have a funeral if I choose cremation?

Absolutely. Cremation is simply one option for the final disposition of your loved one's remains — it does not affect your ability to hold a meaningful funeral or memorial service. Many families choose to have a full service before or after cremation, and we are here to help you plan something truly personal regardless of the disposition you choose.

Can I pre-plan if I choose cremation?

Yes. Pre-planning is available for all types of services, regardless of whether burial or cremation is chosen. Pre-arranging simply means recording your wishes with us in advance, and you may also choose to prefund the arrangements if you'd like to relieve that financial burden from your loved ones.

What should I bring to the arrangement conference?

To help us serve you as smoothly as possible, please bring the following when you meet with us:

  • Any advance directives or written instructions left by the deceased regarding their wishes (these may be found in a will, a disposition directive, or a pre-need contract)

  • Military discharge papers (if applicable)

  • Information about any cemetery property already owned by the deceased or family (such as a grave plot or columbarium space)

  • A recent photograph of your loved one, and any personal effects you'd like included in the viewing or burial

We will also need the following details about your loved one:

  • Full legal name and address

  • Marital status

  • Social Security number

  • Date and place of birth

  • Educational background

  • Military service dates and serial number (if applicable)

  • Occupation or profession

  • Parents' names, including mother's maiden name

  • Names of next of kin and other survivors

If you have any questions before your visit, please don't hesitate to call us at 503-325-1811 — we are here for you anytime, day or night.